UX Research/Design in Virtual Reality and Analysis
Product
VR environment for fybromyalgia patients.
Problem
The severity of fibromyalgia (FM) pain affects several components of body awareness, having a modifying effect on the patient's pain experience.
My role
Researcher - UX Researcher/Designer
Duration
From January 2022 to July 2022
Goal
To test whether FM patients experience different illusions and whether these experiences could modulate their pain levels.
Responsabilities
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Analysis of existing Ethics Committee protocols
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Literature review
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Experiment design
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Search and development of evaluation tools (scales, questionnaires, online questionnaires)
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Contact and coordination with participants
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Collection of data
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Preparation of participants for VR
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Administration of questionnaires before and after study
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Documentation registration and storage
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Data preparation and analysis
UX Research
Research type
Foundational Research
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Secondary research
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Primary research
Interviews: with users (FM patients) and healthcare professionals
Design Research
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Primary research
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Usability testing: with users (FM patients), healthcare professionals, development team and neuroscience students.
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Data type: cualitative​
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A/B testing: with users (FM patients), healthcare professionals, development team and neuroscience students.
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Data type: cualitative​
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Post-launch Research
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Primary research
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A/B testing: with users (FM patients) and control participants.
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Data type: cualitative​ and cuantitative.
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Usability testing: with users (FM patients) and control participants.
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Data type: cualitative​
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Surveys: with users (FM patients) and control participants.
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Data type: cualitative​ and cuantitative.
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Log analysis: with users (FM patients) and control participants.
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Data type: cualitative​
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Hypotheses
H1
FM patients are capable of experiencing the presented illusions
H2
These experiences may modulate pain
Pain points
1
Pain Point
Persona
Process. For many of the women trying the product, it was their first time trying VR, which obstructed the process.
2
Pain Point
Support. When the users were asking indications during the experience, we could not answer to all their questions to avoid breaking the VR effect.
Raquel
Age: 49
Education: University
Hometown: Barcelona
Occupation: Retired
Goals
Frustrations
- To decrease the pain with the VR experience.
- To give more data for scientific research.
- Feeling pain before comming to try the experience.
- Exhaustion.
Raquel is a woman with fibromyalgia (FM) who needs new complementary pain treatments since there is no complete cure nowadays.
"I won't let fibromyalgia defeat me. I'm determined to live my best life despite the challenges."
Want to know more about the UX design of the project?